If you encounter an error message 'Access Denied. This device can only access Board.Vision via the mobile app.It is because you are trying to log in to your Board.Vision account by using a web browser via iPad/ iPhone/ Android. 


To resolve this issue, you need to open the Board.Vision app on your iPad/ iPhone/ Android. 





If you still encounter the issue, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help. 


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).