To download resolutions log:

1) In View Resolution Basic Information page, scroll down to the bottom of the page and click on Download Logs (see red box).

2) Once downloaded into your computer, click to open the logs in excel from the bottom of your screen. 


Below is a sample of the log file:

A close up of a piece of paper

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If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help. 


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).