Device 
Issues Encounter / Error Message 
iPad


Symptom:  You cannot view the annotation in the document

Problem:  You did not tap on the 'eye' icon.

Possible Solution:  Tap on the 'eye' icon to view the annotations


Note: By default, you should be able to see the annotation.

Please ensure you have annotation created in the document in the first place.


iPhone

 
Symptom:  You cannot view the annotation in the document

Problem:  You did not tap on the 'eye' icon.

Possible Solution:  Tap on the 'eye' icon to view the annotations.


Note: By default, you should be able to see the annotation.

Please ensure you have annotation created in the document in the first place.


Web App

Symptom:  You cannot view the annotation in the document

Problem:  You did not tap on the 'annotation' icon.

Possible Solution:  Tap on the 'annotation' icon to view the annotations.


Note: By default, you should be able to see the annotation.

Please ensure you have annotation created in the document in the first place.