Board.Vision

Getting Started 5

• What is Board.Vision?
• Subscribing to Board.Vision
• Training
• Professional Services
• Misc. Questions

Product Knowledge 8

• Supported Devices, Platforms and Browsers
• How to download Board.Vision App
• How to enable Automatic App Updates in iOS and Android
• Downloading and Installing Authy App
• File size and format for uploads

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Known Issues 10

• Clear cache & cookies
• How to Clear the Cache in Google Chrome
• How to Clear the Google Play Store Cache in Android
• I cannot annotate my document
• Add watermarks to PDFs

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Error Messages 6

• Error Message : 'Access Denied. This device can only access Board.Vision via the mobile app.'
• Error Message "Loading....."
• Error Message: 'Looks like an Error. 404 Error'
• Screen Message: Blank Screen
• Error Message: "Need to use Acrobat"

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Account 10

• How do I know my Board.Vision account has been created?
• How can I change my email address once my account is activated?
• Can I use one email account for multiple companies?
• What is a OTP and why it is required for first time log in to Board.Vision account?
• Can I receive my OTP if I am overseas?

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