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Frequently Asked Questions
What Is Board.Vision?
What Are Board.Vision Supported Devices and Browser?
Who Are The Board.Vision Main Users?
How Do I Start A Free Trial of Board.Vision?
What Integrations Does Board.Vision Offer?
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Get to Know More About Board.Vision
How Do I Know My Board.Vision Account Has Been Created?
Can I Change My Email Address Once My Account Is Activated ?
How to Clear Cache on iPad/iPhone/Android/Web Browsers
Can I Use One Email Account for Multiple Companies?
Why OTP Is Required for First Time Log In to Board.Vision Account ?
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Installing The Board.Vision App on Your Mobile Device
Step 1 - Ensure That Your Device Is Updated to The Latest Version
Step 2 - Enable Automatic App Updates
Step 4 - Install Board.Vision App
Step 5 (Optional) - Install Authy App
Activating Your Board.Vision Account
Activating Your Board.Vision Account - For Mobile Device Users (Normal Users)
Activating Your Board.Vision Account - For Mobile Device Users (Single-Sign On Users)
Activating Your Board.Vision Account - For Desktop / Laptop Users (Normal Users)
Activating Your Board.Vision Account - For Desktop / Laptop Users (Single-Sign On Users)
Known Issues and Error Messages
All Users : Why Am I Not Receiving Emails from Board.Vision?
All Users: Why I Did Not Receive SMS OTP on My First Log In to Board.Vision?
All Users: My User Name and My Password Are Blocked. What Should I Do?
All Users: Why Am I Unable to View the Document? Screen Shows 'Loading'.
All Users: Why Am I Getting This Error Message 'Looks like an Error. 404 Error' while Accessing the Document?
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How Many Login Attempts before The Account is Being Locked out?
Who Can Unblock if The Account is Being Locked out?
Does Board.Vision Receives An Email Notification When A User's Account failed to verify the 2FA Authentication upon Login?
Does Board.Vision Allows Users to Login via Mobiles Devices And Web Portal Concurrently?
What Are Operating Systems Required to Access Board.Vision?
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Help Desk Software
by Freshdesk Support Desk