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Frequently Asked Questions
General
11
What is Board.Vision?
What are Board.Vision Supported Devices and Browser?
Who are the Board.Vision Main Users?
How do I Start a Free Trial of Board.Vision?
What Integrations does Board.Vision Offer?
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Get to Know More about Board.Vision
9
How do I Know My Board.Vision Account Has Been Created ?
Can I Change My Email Address Once My Account is Activated ?
Can I Use One Email Account for Multiple Companies?
Can I Receive My OTP if I Am Overseas ?
What Happens if I Do Not Receive OTP Via SMS ?
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Installing the Board.Vision App on your Mobile Device
5
Step 1 - Ensure that Your Device is Updated to The Latest Version
Step 2 - Enable Automatic App Updates
Step 3 - Enable JavaScript
Step 4 - Install Board.Vision App
Step 5 (Optional) - Install Authy App
Activating your Board.Vision Account
2
Activating your Board.Vision Account - For Mobile Device Users
Activating your Board.Vision Account - For Desktop / Laptop Users
Known Issues and Error Messages
26
All Users : Why am I Not Receiving Emails from Board.Vision?
All Users: Why I Did Not Receive OTP on My First Log In to Board.Vision?
All Users: My User Name and My Password are Blocked. What Should I Do?
All Users: Why am I Unable to View the Document? Screen Shows 'Loading'.
All Users: Why am I Getting this Error Message 'Looks like an Error. 404 Error' while Accessing the Document?
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Help Desk Software
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