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Knowledge base
Frequently Asked Questions
General
11
What is Board.Vision?
What are Board.Vision Supported Devices and Browser?
Who are the Board.Vision Main Users?
How do I Start a Free Trial of Board.Vision?
What Integrations does Board.Vision Offer?
See all 11 articles
Get to Know More about Board.Vision
10
How do I Know My Board.Vision Account Has Been Created ?
Can I Change My Email Address Once My Account is Activated ?
Can I Use One Email Account for Multiple Companies?
Can I Receive My OTP if I Am Overseas ?
What Happens if I Do Not Receive OTP Via SMS ?
See all 10 articles
Installing the Board.Vision App on your Mobile Device
5
Step 1 - Ensure that Your Device is Updated to The Latest Version
Step 2 - Enable Automatic App Updates
Step 3 - Enable JavaScript
Step 4 - Install Board.Vision App
Step 5 (Optional) - Install Authy App
Activating your Board.Vision Account
4
Activating your Board.Vision Account - For Mobile Device Users (Normal Users)
Activating your Board.Vision Account - For Mobile Device Users (Single-Sign On Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Norma Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Single-Sign On Users)
Known Issues and Error Messages
26
All Users : Why am I Not Receiving Emails from Board.Vision?
All Users: Why I Did Not Receive OTP on My First Log In to Board.Vision?
All Users: My User Name and My Password are Blocked. What Should I Do?
All Users: Why am I Unable to View the Document? Screen Shows 'Loading'.
All Users: Why am I Getting this Error Message 'Looks like an Error. 404 Error' while Accessing the Document?
See all 26 articles
Board.Vision User Guide
User Guide for Business Users (iPad)
1
Table of Contents
User Guide for Business Users (iPhone/Android)
1
Table of Contents
User Guide for Business Users (Desktop/Laptop)
1
Table of Contents
User Guide for Administrators (Desktop/Laptop)
1
Table of Contents
User Guide for Executive Assistants (Desktop/Laptop)
1
Table of Contents
User Guide for Auditors (Desktop/Laptop)
1
Table of Contents
User Guide for User Manager (Desktop/Laptop)
1
Table of Contents
How-to Guide for Business Users
iPad
20
Meetings: How to View Meeting Information and Agenda documents
Meetings: How to Leave Your Executive Assistant a Message
Annotations: How to Annotate on Documents
Approvals: How to Act on an Approval and View Approval Supporting Documents
Approvals: How to View an Approval Certificate of Completion (COC) Report on iPad
See all 20 articles
iPhone/Android
13
Meetings: How to View Meeting Information and Agenda Documents
Annotations: How to Annotate on Documents
Approvals: How to Act on an Approval and View Approval Supporting documents
Approvals: How to Act on an Approval without Signature
Schedule: How to Vote and Propose an Alternate Upcoming Board Meeting Date
See all 13 articles
Desktop/Laptop
16
Meetings: How to View Meeting Information and Agenda documents
Meetings: How to Leave Your Executive Assistant a Message
Annotations: How to Annotate on Documents
Approvals: How to Act on an Approval and View Approval Supporting Documents
Approvals: How to View the Approval Certificate of Completion Report
See all 16 articles
How-to Guide for Administrators
Desktop/Laptop
68
Users: How to Create a User
Users: How to Create a User with an Auditor Role
Users: How to Activate and Notify a User
Users: How to Edit an Existing User's Details
Users: How to Delete a User
See all 68 articles
How-to Guide for Executive Assistants
Desktop/Laptop
13
Meetings: How to View Meeting Information and Notify Director of an Upcoming Meeting
Approvals: How to Send a Reminder to Director to Act on an Approval
Schedules: How to Vote and Propose an Alternate Date for an Upcoming Board Meeting on behalf of the Director
Schedules: How to Change Director's Votes on Available Dates
Schedules: How to View the Finalized Date
See all 13 articles
How-to Guide for User Manager
Desktop/Laptop
15
Users: How to Create a User
Users: How to Create a User with an Auditor Role
Users: How to Add Multiple New Users at Once
Users: How to Edit an Existing User's Details
Users: How to Delete a User
See all 15 articles
How-to Guide for Auditors
Desktop/Laptop
9
Meetings: How to View Meeting Information and Minutes
Approvals: How to View an Approval and the Certificate of Completion Report
Registers: How to Filter Past or Present Records in the Registers Module
Activity Logs: Where to View Your Activity Logs
Settings: How to Reset Password
See all 9 articles
Director's Disclosure
How-to Guide for Section 156 - For Director (Business User)
10
How to Add a New Appointment or Interest
How to Change your Appointment or Interest
How to Delete your Appointment or Interest
How to Circulate a Disclosure
How to View and Download your Circulation History
See all 10 articles
How-to Guide for Section 156 - For Preparer (Administrator / Executive Assistant)
7
How to Add a New Appointment or Interest for Director(s)
How to Change an Appointment or Interest for Director(s)
How to Delete an Appointment or Interest for Director(s)
How to Notify a Director to Circulate a Disclosure
How to View and Download a Director’s Circulation History
See all 7 articles
How-to Guide for Section 165 - For Director (Business User)
11
How to Add a New Shareholding or Interest
How to Change your draft Shareholdings or Interests
How to Delete your draft Shareholdings or Interests
How to Circulate a Disclosure
How to View your Notice of Change History
See all 11 articles
How-to Guide for Section 165 - For Preparer (Administrator / Executive Assistant)
9
How to Add Director’s New Shareholding or Interest
How to Change Director’s draft Shareholdings or Interests
How to Delete Director’s draft Shareholdings or Interests
How to Notify Director to Circulate Disclosure
How to View Director’s Notice of Change History
See all 9 articles
Activating your Director's Disclosure Account - For Desktop / Laptop Users (AD User)
1
Activating your Director's Disclosure Account - For Desktop / Laptop Users (AD User)
Features Updates 2021
Business User - Release Features Update on 23 February 2021
5
iPad/iPhone/Android Users: A New User Interface Design for Schedule Module
iPad/iPhone/Android Users: New Designs for New Proposed Dates in an Activated Schedule
iPad/iPhone/Desktop/Laptop Users: Approval Rating Calculation will Exclude Abstained Participant
iPad/iPhone/Android Users: To View the Approval Certificate of Completion (COC) Report
iPad/iPhone/Android Users: To Navigate Users to Board.Vision App Directly from an Email Link
Administrator - Release Features Update on 19 Jan 2021
9
New Designs for New Proposed Dates in an Activated Schedule
A New Function in Planning & Scheduling for Administrators to Download a Summary of Responses as an Excel Spreadsheet
A New Function for Administrators to Notify the Newly Added Participant and Executive Assistant in an Activated Schedule or Approval
An Option for Administrators to Choose Whom to Notify When Finalising an Upcoming Meeting Date
Allowing Executive Assistant to View Meeting Agenda Documents
See all 9 articles
Features Updates 2020
Administrator - Release Features Update on 4 Dec 2020
6
A New Audit User Role
A New Function in Schedule for Administrators to Vote on behalf of a Director
New User Interface Designs for Schedule Module
A New Function to Populate Shares from the Statutory Registers to Director's Disclosure
A New Function for Administrators to Generate Directorship and Financial Year End Reports
See all 6 articles
Administrator - Release Features Update on 23 Oct 2020
5
A New Function for Administrators to Add Multiple New Users at once
Allowing Business Users to View the Approval Certificate of Completion (COC) Report
A New Function to Download Archived Documents
To View the Logs for Registers
To View Temasek Related Companies List in the Director's Disclosure Web App
Business User - Release Features Update on 23 October 2020
1
Web App Only: To View the Approval Certificate of Completion Report
Administrator - Release Features Update on 11 Sep 2020
2
Allow All Administrators in the Company to Receive Email Notifications for Approvals/Meetings/Schedules
Allow to Type in Salutation when Adding a New User
Business User - Release Features Update on 17 Jul 2020
2
Section 156
Section 165
Administrator - Release Features Update on 17 Jul 2020
6
Striking Off a Company Feature in the Company Profile Page
Addition of Board Committees Field in the Company Profile Page
Able to Capture More Than a Company Former Name in the Company Profile Page
Able to Filter Past or Present Records in the Registers Module
Added New fields within Register of Directors, Secretaries and CEO
See all 6 articles
Business User - Release Features Update on 06 Jan 2020
3
Web App Only: Able to Mark Documents as Unread
Web App Only: 'Approvals & Resolutions' has been Renamed to 'Approvals'
Mobile App Only: Access Board.Vision Mobile App with / without 4-Digit PIN
Features Updates 2019
Administrator - Release Features Update on 30 Dec 2019
4
Set How a User's Name is Displayed
Set Approval Notification Options for Administrators
Hide a Meeting from Business Users
'Approvals & Resolutions' Renamed to 'Approvals'
Business User - Release Features Update on 22 Nov 2019
4
iPhone: Vote for Preferred Meeting Dates
iPhone : How to View your Profile
Android: View Minutes of Meeting
Android: View Recused Participants within a Meeting
Administrator - Release Features Update on 20 Nov 2019
4
Add to Registers
Delete and Restore Archived Documents
Add Viewers in Ended Meetings
Change Passing Percentage for Resolutions
Business User - Release Features Update on 31 Oct 2019
2
Web App only : 'Submit to Admin' from Action Button
Web App only : Erase Annotations
Administrator - Release Features Update on 31 Oct 2019
3
Archive Resolutions
Add participants to Schedules with "Pending Confirmation" status
Hide Resolutions with "Visible to Business User" Switch
Business User - Release Features Update on 1 Oct 2019
8
iPad: See Number of Pending Items from Badges
iPad: See Number of Pending Items from Counters
iPad: Allow Download of Documents
iPad: View Supporting Documents as an Observer
iPad: Annotate Document with Highlighter
See all 8 articles
Administrator - Release Features Update on 1 Oct 2019
6
View Supporting Evidence in Certificate Of Completion (COC) Report
Get Notified of Approvals
View User Group Logs
Publish or Unpublish Resolutions
Add Users from Select User Dialog Box
See all 6 articles
Administrator - Release Features Update on 29 Aug 2019
5
Download Meetings Log
Download Resolutions Log
Add Observer in Resolution
Change Deadline for Schedules and Resolutions
Get Notified of Updates on Schedules/Meetings/Resolution/User Groups via Email
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