Step 1 – In Approvals & Resolutions page, select Resolution with Pending Outcome status (see red box).
Step 2 – In View Resolution page, scroll down to the Individual Responses. Click the corresponding Pending Action button (see red box) for the Director you wish to upload offline decision for.
Step 3 – In the Upload Offline Decision pop up box, select the user’s decision (see red box) and upload the supporting evidence (see green box). Thereafter, click Upload to continue your action.
Step 4 - To complete your action, you will be required to enter the 6-digit OTP that is sent to your registered mobile phone number via SMS.