In our previous design, the Administrator was required to open the documents before the Administrator is allowed to download the documents. 

Now, lesser steps are required for the Administrator to download the archived documents. We have added a new download function on the Archived listing page.

To download the archived documents:

1) Log in to your Board.Vision account using your registered email address and password. 

2) From the left navigation menu, go to Documents, and click on Archived. Then, you will be viewing a list of your Archived Items. 

3) Click on the Download icon under the Action column and your document will be saved to your desktop/laptop.

To find out more about how to archive an approval, click here 

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help. 

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding  public holidays).