Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to activate and notify a draft user.

Important Note: The Board.Vision web app is optimized and supported for desktop use on Google Chrome (version 65.0 and later) and Microsoft Edge (version 87.0 and later). Please note that this support is intended for desktop environments and is not applicable to mobile devices. 

To activate and notify a draft user: 

1) Log in to your Board.Vision account using your registered email address and password. 

2) From the left navigation menu, go to Users, and click on the User's Name.

3) In the View User page, click on the Activate and Send Invite or Activate button at the top right of the screen.

*Note: If you had selected the Activate button, the user will not be notified via email of his/her account being created. Administrators will opt for this button if the user has been added to other company(ies) and previously set his/her password before.

4) On the Activate User pop-up windowtype in your message within the Additional Message to Recipient (In Email) box. Then, click on Confirm.

5) Once you have clicked on Confirm, a message will appear to confirm the user account has been activated. 

Important Note: When activating a user in Board.Vision through "Activate and Send Invite", the user will receive an email from notifications@board.vision containing an activation link to set their password. The activation link for the user's account will expire after 10 days. Administrators have the option to resend the invitation through the user's profile. 

Congratulations! You have completed the tutorial on how to activate and notify a draft user.  

If you face any issues in completing the steps shown in this tutorial, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help. 

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).