Previously, when a participant abstained from an Approval, his vote will be included in the Approval rating calculation.


In this release, we have excluded abstained participant(s) from the Approval rating calculation. Therefore, you will see N.A for Abstained under the Status section as the abstained participant(s) will be removed from the denominator when calculating the Approval rating. 


This means that if there are 11 participants in the Approval, even though one had abstained and 10 had approved, the “Current/Final Approval Rating” will be shown as 100%. 


Important Note: This feature will be available for:

  • iPad on 23 Feb 2021 
  • iPhone on 2nd half of March 2021 
  • Android on 2nd half of March 2021


If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.  

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).