Previously, when a user taps on the Board.Vision URL link from an email on his iPad/iPhone/Android, it will direct the user to the Board.Vision web app.
The User was then required to tap on OPEN, to open the Board.Vision app. Please see image 1 below.
Image 1
Now, once the User taps on the Board.Vision URL link from the email, it will redirect the User to the Board.Vision app directly to login. Please see image 2 below.
Image 2
If the User has NOT installed the Board.Vision app on his/her mobile device, it will route the User to the App Store/ Google Store to download the Board.Vision app. Please see image 3 below.
Image 3
Important Note: This feature will be available for:
- iPad on 23 Feb 2021
- iPhone on 2nd half of March 2021
- Android on 2nd half of March 2021
Please note that this function is not supported by Gmail. As a part of Gmail's default security features, Gmail detects non-HTTP/HTTPS (links to websites only) protocols in links and strips the deeplink code. When Google implements actions on Gmail for iOS/Android, deeplink would work but as of now, they are still not supported.
If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).