Previously, when a User taps on the Board.Vision URL link from an email on his iPad/iPhone/Android, it will direct the User to the Board.Vision web app. 


 


The User was then required to tap on OPEN, to open the Board.Vision app. Please see image 1 below.

 

Image 1

 

 

Now, once the User taps on the Board.Vision URL link from the email, it will redirect the User to the Board.Vision app directly to login. Please see image 2 below.

 

Image 2

 

If the User has NOT installed the Board.Vision app on his/her mobile device, it will route the User to the App Store/ Google Store to download the Board.Vision app. Please see image 3 below.

 

Image 3

 

Important Note: This feature will be available for:

  • iPad on 23 Feb 2021 
  • iPhone on 2nd half of March 2021 
  • Android on 2nd half of March 2021

 

Please note that this function is not supported by Gmail. As a part of Gmail's default security features, Gmail detects non-HTTP/HTTPS (links to websites only) protocols in links and strips the deeplink code. When Google implements actions on Gmail for iOS/Android, deeplink would work but as of now, they are still not supported.

                  

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.  


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).