Previously, Administrators could only select single system roles, such as Administrator / Business User / Executive Assistant / User Manager in the Bulk Upload template from the System Roles dropdown list.
Now, we have added a dual system role (Administrator + Business User) to the dropdown list. Please refer to the new bulk upload template below.
Old Bulk Upload Template - There were only 4 system role options in the dropdown list (Administrator, Business User, Executive Assistant, User Manager) | ![]() |
New Bulk Upload Template - There are now 5 system role options in the dropdown list including the dual system role (Administrator, Business User, Administrator + Business User, Executive Assistant, User Manager) | ![]() |
If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).