No, the Signatories of the documents do not need an account with SmartSign.

Your document will be sent by email from and recipients can review the document, adopt a signature, and complete the signing process without having a SmartSign account. 

If you have any queries, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.  

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).