No, the Signatories of the documents do not need an account with SmartSign.
Your document will be sent by email from notification@smartsign.vision and recipients can review the document, adopt a signature, and complete the signing process without having a SmartSign account.
If you have any queries, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).