All Signatories will separately receive an email notification from, with the title SmartSign - 'Preparer's Name' has sent you a document to review and sign when there is a document that requires their signature.

If you have any queries, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.   

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).