Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to view the Certificate of Completion(CoC) report.
Important Note: When all the Signtories have signed on the document, the system will auto-sealed the record. An email from firstname.lastname@example.org with the title “SmartSign - Your document has been completed” will be auto-sent to all the Signatories, Observer(s) and Preparer.
To view the Certificate of Completion (CoC) report:
1) Access your Inbox or Junk email.
2) Search for an email from email@example.com, with the title “SmartSign - Your document has been completed”.
3) In the email, there are two attachments:
a) The document with all the Signatories' signatures/ other inputs.
b) The Certificate of Completion (CoC) report.
4) Click on the COC attachment. Then, you will be able to view the COC report.
Note: The 'View Complete Document' and 'View Certificate of Completion' links provided in the email will expire on the 7th day of email receipt.
Congratulations! You have completed the tutorial on how to view the Certificate of Completion (CoC) report.
If you face any issues in completing the steps shown in this tutorial, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).