To Install the Authy app on your iOS or Android:
1) Open the App Store or Google Play Store.
2) Tap Search and type 'Authy'.
3) You will see Authy appear in the search results, tap on the Get button to install it.
4) Once the installation is completed, tap on Open to start the app.
5) Once installed, open the Authy app and enter the office/home number and email that has been registered in Board.Vision. Then, tap on OK.
6) Select Phone Call on the Get account verification via pop -up window. SMS or Call is free and won't have any extra charges.
Important Note: It's a must to select via Phone Call as you are unable to receive SMS from your home/office number.
7) Once you have selected to get the account verification via Phone call, a Registration Code will be sent to your mobile phone. In 30 seconds, you will be receiving a call from the Authy to your office/home number and you are required to enter the Registration code.
8) Once the authentication has been verified successfully, your Board.Vision account will be added into Authy app automatically.
Congratulations! Your Authy app is now successfully installed and activated.
If you face any issues, please reach out to our Customer Experience Team at email@example.com or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).