We have improved the steps for uploading supporting documents when creating an Approval.

Previously, the Administrator needed to save the Approval as a draft before uploading the supporting document. 

Now, the Administrator will be able to upload both Approval and Supporting Documents before saving the Approval as a draft.

Below is a comparison of the previous and current designs for your reference.  


 Previous Design 


- After uploading an Approval document, Administrators were required to save it as a draft before he/she was able to upload Approval supporting documents (if any).


Current Design


- When creating an Approval, Administrators will now see the "Add Supporting Document" section, allowing them to upload any supporting documents before saving the Approval as a draft. 

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).