1) Observers will be notified when the document has been sent out. 


To: Observer(s) (added into the "cc" field)

Email Title: [Company Name]: SmartSign - Preparer has sent you a copy of document for information




2) Observers will be notified when the document is completed.


To: All Signatories and Observer(s) (added into the "cc" field)

Email Title: [Company Name]: SmartSign - Your document has been completed



Note: The Preparer has to ensure that the "Signatories to receive final document and Certificate of Completion" setting is enabled.


If you have any queries, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.  


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).