Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to tag other participants in comments.
Important Note: The Board.Vision web app is optimised and supported for desktop use on Google Chrome (version 65.0 and later) and Microsoft Edge (version 87.0 and later).
To tag other participants in comments:
1) Log in to your Board.Vision account using your registered email address and password.
2) Open a document and on the document page, click on the Actions button.
3) Then, select Collaboration.
4) Next, click on the Comment button at the top right of the screen.
5) Once you click on any part of the document, a comment dialogue box will appear, allowing you to add your input and mention participants using @.
6) Once you click on "@" in the comment box, a dropdown will appear allowing you to select the Participants or Administrators you wish to mention in your comment.
7) After selecting the name(s), click on the up arrow (send) button.
The mentioned user(s) will be notified via email and can view your comment directly within the document.
Below is an example of the email notification a user will receive when they are @mentioned in a comment:
If you face any issues in completing the steps shown in this tutorial, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).