Previously, Administrators were only allowed to add Observers to Approvals.
Now, we have added a function to allow the Administrator to delete Observers before closing and resolving the Approvals.
Previous Design - Under the Observers section, there is no edit icon to delete the Observers from activated Approvals. | ![]() |
Current Design - We have added a Pen icon next to the header Observer. If the Administrator clicks on it, he/she can delete the Observer by selecting "x" at the top right of the User's name. | ![]() |
Important Note:
1) Administrator is allowed to add Observer to an Approval with any status.
2) Administrator is only allowed to delete Observer from an Approval with a 'Pending Outcome' status.
3) If the Administrator added an Observer to a passed or failed Approval, the Observer will not be reflected in the CoC report.
If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).