We have enabled the system to auto-populate the Business User's e-Signature when responding to an Approval.
Below is a comparison of the previous and current designs for your reference.
In an Approval, once the Business User had selected the Approve/ Disapprove/Abstain button, he/she would be directed to the Signature screen. To submit a decision with an e-Signature, he/she was required to sign in the space provided or tap on the Load Saved Signature button.
Once the Business User selects the Approve/ Disapprove/Abstain button, he/she will be directed to the Signature screen and his/her e-Signature will be auto-populated on the screen.
If you face any issues, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).