We have enhanced the process of accessing the Board.Vision app on iPad and iPhone.
Previously, Business Users are required to enter a 4-digit PIN or verify the Face ID / Touch ID whenever accessing to Board.Vision app.
Now, Business Users are only required to enter the 4-digit PIN or verify the Face ID / Touch ID if they have minimized the Board.Vision app for more than 5 minutes.
If you face any issues, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).