We have enhanced the SmartSign email notifications.

Previously, when Preparers sent a document to the Signatories to review and sign, the email notification that the Signatories received, was displaying the user's full name. Now, the email notification will display the user's display name.

Note: The user's display name can be updated from the User's module.

Previous Design

Current Design

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).