This new enhancement allows the Preparer to delete documents with a Completed, Declined, or Cancelled statuses.

Previously, the Preparer could only delete documents with a Draft status. 

Below is a comparison of the previous and current designs for your reference.  

Previous Design

Current Design

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).