Frequently Asked Questions

What Happens After Preparer Voids the Document?
When the Preparer voids the document, an email from notifications@board.vision with the title “<Company Name>: SmartSign - Document was void” will be ...
Fri, 16 Aug, 2024 at 3:17 PM
Will the Preparer Be Notified when the Signatory Signed the Document?
Yes, the Preparer will be able to view when each Signatory signs the document. An email from notification@smartsign.vision with the title “SmartSign - ‘Sign...
Wed, 31 Jul, 2024 at 3:01 PM
What Happens After All Signatories Have Signed the Document?
When all the Signatories have signed the document, the system will auto-seal the document, An email from notifications@board.vision with the title “<Co...
Fri, 16 Aug, 2024 at 3:05 PM
What Happens When One of the Signatories Declines to Act on the Document?
When one of the Signatories declines to act on the document, an email from notification@board.vision with the title “<CompanyName>: SmartSign - Docume...
Fri, 16 Aug, 2024 at 4:00 PM