Step 1 – In the Approvals page, select Approvals with Pending Outcome status (see red box).
Step 2 – In the Individual Responses page, click a participant's Response "Action Required" (see red box).
Step 3 – In the Upload Offline Decision pop up box, select the user’s decision (see red box) and upload the supporting evidence (see green box). Thereafter, click Upload to continue your action.
Step 4 - To complete your action, you will be required to enter the 6-digit OTP that is sent to your registered mobile phone number via SMS.