If you're not receiving an expected email from Board.Vision, it could be one of the following reasons: 

1) The email may be delivered to the spam/junk email folder. 

2) You are using a different email account which is not registered in Board.Vision.

3) Your email provider may be blocking email notifications from Board.Vision. Get your IT Personnel to unblock or whitelist notifications@board.vision to start receiving email notifications from Board.Vision.

If you still encounter the issue, please contact us at +65 6909 7100 or support@board.vision