If you're not receiving an expected email from Board.Vision, it could be one of the following reasons:
1) The email may be delivered to the spam/junk email folder.
2) You are using a different email account which is not registered in Board.Vision.
3) Your email provider may be blocking email notifications from Board.Vision. Get your IT Personnel to unblock or whitelist email@example.com to start receiving email notifications from Board.Vision.
If you face any issues, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).