An "Unfortunately, the app has stopped" error is very common in Android devices, and many factors will cause the error, such as apps outdated, the app that keeps crashing is the Android System Webview app. Altogether, we introduce four methods to fix the problem, hope that at least one of the methods works for your case.


Method 1. Re-install the app

We suggest you take the method for the first attempt if you got the error for only this app instead of the massive ones. First, uninstall the app that is causing the problem and then re-install it back, see if you get rid of the "Unfortunately, the app has stopped" prompt.


Method 2. Uninstall newly installed apps

Sometimes newly installed apps do not support the software or hardware of the device and thus they should be removed from the device to get rid of the errors caused by the app itself.


Method 3. Clear Cache

Cache files are the main source of errors and problems in the functioning of Apps, clearing cache may solve most of the problems associated with Apps. To clear cache, go to Settings > Application > Manage apps > Select "All" tabs, select the app which was producing error and then tap Clear cache and data.


Method 4. Clear RAM

Clearing RAM is a good deal when you are facing the error "Unfortunately, the app has stopped" in Android. Apps running in the background use plenty of RAM and thus there is less RAM available for the app usage, hence producing the error. Go to Task Manager> RAM> Clear Memory.

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.


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