Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to dissolve an existing User Group.
Important Note: Board.Vision web app is supported on Google Chrome (version 65.0 and later) and Microsoft Edge (version 87.0 and later).
To dissolve an existing User Group:
1) Log in to your Board.Vision account using your registered email address and password.
2) From the left navigation menu, go to User Groups, and click on the User Group Name with Active status.
3) On the View User Group page, click on Dissolve.
4) On the Dissolve User Group pop-up window,
a) Enter the mandatory fields for Reason.
b) You can select to Notify via Email and/or Push Notification and Include a description in the Email.
c) You can type in your message within the Additional Message to Recipient (In Email) box. The message will be shown in the email.
d) Then, click on the Confirm.
Important Note: The Date Removed is set to the date when the Administrator dissolves the User Group and this field is non-editable.
5) Once the User Group has been dissolved successfully, the reason you have entered will be reflected under the Deactivated / Dissolved Reason section on the View User Group page.
Congratulations! You have completed the tutorial on how to dissolve an existing User Group.
If you face any issues in completing the steps shown in this tutorial, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).