If you tap on the Board.Vision app and see below screens, this could be caused by:
2) No network connectivity. You would need to switch on the Wi-Fi on your device or ensure that you are connected mobile data plan.
Important Note: You will need to force quit the app, then open it again.
If you still encounter the issue, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).