Mobile Device Users: Why I don't see the login window? : Board.Vision

iOS and Android Users: Why I don't See the Login Window? Print

Modified on: Sat, 6 May, 2023 at 12:49 PM

If you tap on the Board.Vision app and see the below screens,

This could be caused by the following:

1) Your mobile Javascript has been switched off.

To switch on your Javascript, click here for steps to switch on your Javascript.

2) No network connectivity. You would need to switch on the Wi-Fi on your device or ensure that you are connected mobile data plan.

Important Note: You will need to force quit the app, then open it again.

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).

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iOS and Android Users: Why I don't See the Login Window? Print