If you had encountered an error message 'You have requested for an OTP too frequently. Please wait for a few minutes and try again', it is because you have requested for an OTP more than once, within one minute.


To resolve this issue, you will need to wait for at least one minute before requesting another OTP verification. 



If you still encounter the issue, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help. 


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).