If you encounter an error message 'Please connect to the internet to access Board.Vision'. It is because of no network connectivity.

To resolve this issue, you will need to switch on the Wi-Fi or connect to the mobile data plan on your device.

Important Note: You will need to force quit the app, then open it again.  

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).