Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message.
You can add your Contacts and other correspondents to the Safe Senders list, to confirm you'll always receive their messages in your inbox.
To add Board.Vision to your Safe Senders List, do the following:
1) On the Home tab, click Junk.
2) Select Junk E-mail Options.
3) On the Safe Senders tab, click on Add to add "firstname.lastname@example.org" to the Safe Senders List box. Then, click on OK.
If you face any issues, please reach out to our Customer Experience Team at email@example.com or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).