Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to save or set a new PIN.

To set a new PIN:  

1) Log in to the Board.Vision App with your registered email address and password.

2) Once you have logged in, you will be directed to your Upcoming Items.

3) Tap on Menu at the bottom right corner. 

4) Tap on Settings

5) Tap on Change Pin.

6) On the Change Pin screen,

a) Enter your current 4-digit PIN and tap on Confirm.

b) If you have forgotten your current 4-digit PIN, tap on Forgot PIN

Once you have tapped on Forgot PIN, you will be prompted to enter a 6-digit OTP that has been sent to your registered mobile phone number via SMS. Alternatively, you can use Authy* to generate an OTP. 

7) Next, enter your new 4-digit PIN then tap on Confirm 

Your PIN has been updated successfully. 

Congratulations! You have completed the tutorial on how to set a new PIN.

If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help. 

Our hotline hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).