Previously, Administrators were only able to add an observer to an Approval with draft status. Now, we have enhanced the feature allowing Administrators to add an observer to an Approval with any status.
To know more about how to add an observer to an activated approval, please check here.
If you face any issues, please reach out to our Customer Experience Team at firstname.lastname@example.org or +65 69097100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).