The Approval Certificate of Completion (CoC) report will include the following information: 

1) Approval Document 

2) Basic Approval Information

3) Individual Response List

4) Certificate of Completion 

5) Authentication Audit

6) Supporting Evidence Document (if the Administrator had submitted an offline decision on behalf of the Director)

You may refer to the attached file to view a sample of a Certificate of Completion (CoC) report. 

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.  

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays). 

Individual Response List
Individual Response List