Account

How do I know my Board.Vision account has been created?
Once your account has been successfully created by your Administrator, you will receive a Welcome email from notifications@board.vision to set your password...
Wed, 12 Feb, 2020 at 4:13 PM
How can I change my email address once my account is activated?
Once you have successfully activated your account, this email address is set as default in Board.Vision. If you would like to change your email address, you...
Wed, 12 Feb, 2020 at 5:34 PM
Can I use one email account for multiple companies?
Yes, Board.Vision allows you to use one email account for multiple entities. This helps you manage various entities on a single platform.
Wed, 12 Feb, 2020 at 5:14 PM
What happens if I do not receive my OTP via SMS?
If you did not receive your OTP via SMS, you can use Authy to generate an alternate OTP. Authy is an authentication app to generate an OTP. Click here to fi...
Wed, 12 Feb, 2020 at 3:59 PM
What happens if I have forgotten both my email and password?
Kindly contact your Administrator to confirm what is your email address login, registered in Board.Vision.  You may then proceed to app.board.vision and cl...
Thu, 13 Feb, 2020 at 9:54 AM
You did not receive your email to reset your password
If You did not receive your email to reset your password. Step 1 - For Microsoft email users, please check if your email is in the Junk Email folder(see...
Fri, 29 Nov, 2019 at 5:22 PM
Problems logging into Board.Vision
Device Issues Encounter / Error messages iPad/ iPhone/ Android Looks like an error. Why am I getting this error message - Looks like an error. Pl...
Mon, 10 Feb, 2020 at 11:24 AM
If I decide to cancel my subscription, what happens to my data?
In the event of a subscription cancellation, you have the option to extract all your data and information. You can do this manually on your end. If you enco...
Mon, 10 Feb, 2020 at 3:04 PM