Account

How do I know my Board.Vision account has been created?
Once your account has been successfully created by your Administrator, you will receive a Welcome email from notifications@board.vision to set your password...
Wed, 12 Feb, 2020 at 4:13 PM
How can I change my email address once my account is activated?
Once you have successfully activated your account, this email address is set as default in Board.Vision. If you would like to change your email address, you...
Wed, 12 Feb, 2020 at 5:34 PM
Can I use one email account for multiple companies?
Yes, Board.Vision allows you to use one email account for multiple entities. This helps you manage various entities on a single platform.
Wed, 12 Feb, 2020 at 5:14 PM
What is a OTP and why it is required for first time log in to Board.Vision account?
One-Time Password (OTP) adds another level of security by relying on the user to provide a unique pin number after the user login with his credentials.   ...
Mon, 2 Mar, 2020 at 3:58 PM
Can I receive my OTP if I am overseas?
As long as your telco provides SMS services overseas, you should not have any issue receiving your OTP overseas.
Thu, 27 Feb, 2020 at 10:05 AM
What happens if I do not receive my OTP via SMS?
If you did not receive your OTP via SMS, you can use Authy to generate an alternate OTP. Authy is an authentication app to generate an OTP. Click here to fi...
Wed, 12 Feb, 2020 at 3:59 PM
What do I do if I forgot my Board.Vision username?
If you are unsure what your registered email address is, please contact your Administrator to confirm with you.  What do I do if I forgot my password...
Mon, 2 Mar, 2020 at 10:48 AM
What if I didn't receive the email to reset my password?
Please make sure that you're entering the right email address for your Board.Vision account. If you're sure that it's your registered ema...
Mon, 2 Mar, 2020 at 11:34 AM
Problems logging into Board.Vision
Device Issues Encounter / Error messages iPad/ iPhone/ Android Looks like an error. Why am I getting this error message - Looks like an error. Pl...
Wed, 4 Mar, 2020 at 11:20 AM
If I decide to cancel my subscription, what happens to my data?
In the event of a subscription cancellation, you have the option to extract all your data and information. You can do this manually on your end. If you enco...
Mon, 10 Feb, 2020 at 3:04 PM