Addi Your Board.Vision Account to the Twilio Authy Authenticator

Welcome to Board.Vision Tutorials!  

In this tutorial, we will walk you through the steps to add your Board.Vision account to the Twilio Authy Authenticator. 

To add your Board.Vision account to the Twilio Authy Authenticator:

1) After your administrator has enabled Multi-Factor Authentication (MFA) for your Board.Vision account, you will be prompted to scan a QR code the first time you log in. 

If you are using the same device for both Board.Vision and Google Authenticator, tap Trouble Scanning? instead. 

2) A one-time setup code will be displayed. Tap Copy Code.  

3) Open the Twilio Authy Authenticator app on your iPhone or Android phone, open up the app and tap on + Add Account. 

4) Next, tap on Enter key manually at the bottom of the screen. 

5)  Paste the one-time code into the Enter a key to add an Authenticator Account field. Then, tap on the Save button.  

6) Pick a logo. Then, tap on the Continue button. 

7) Enter the Account Nickname. Then, tap on the Save button. 

8) Your Board.Vision account will now appear on the Twilio Authy Authenticator app and you will see the 6-digit one-time password (OTP) generated on the screen.

9) On the Board.Vision login page, enter the OTP into the white box and click on >.  

10) Once the verification has been verified successfully, you will be logged into your Board.Vision account. 

Important: You only need to enter an OTP when signing in after logging out of your Board.Vision account. Otherwise, you can access the app using Face ID, Touch ID, or your 4-digit PIN. 

If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help. 

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).