We have introduced an additional notification feature to keep the Administrator informed during the user onboarding process.
When a new user is added to Board.Vision for the first time, the system will now:
Send a separate email notification to the Administrator confirming that the user account has been successfully created.
The notification includes the new user’s name and email address, but does not contain a password creation link, in line with our security practices.
Below is a sample Administrator email template for your reference.
Subject: Board.Vision New User Account Created - [New User Name] Dear Sir/Mdm, We would like to inform you that a new user account has been successfully created in the system. New User Details:
A password creation email (see sample below) has been sent to the new user at the email address above.
Action for Admin:Please follow up with the user to ensure they have received the email and guide them through the password creation process if needed. If you need further assistance, please contact us at support@board.vision. Thank you for your support in onboarding new users. Sincerely, Board.Vision |
If you face any issues in completing the steps shown in this tutorial, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).