Need Help?

9. Unable to Sign in to Board.Vision Account Using Touch ID on iPhone or iPad
Board.Vision has the Touch ID login functionality.  When first time logging into Board.Vision via Touch ID supported mobile devices, you will see a prom...
Sun, 20 Jul, 2025 at 5:37 PM
6. Unable to Login Due to Account Blocked
If you are seeing an error that prevents you from logging in, even though your credentials (email and password) are correct, your account may have been temp...
Sun, 20 Jul, 2025 at 5:36 PM
How to Clear Cache on an iPad
Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to clear the cache on an iPad.  To clear the cache on an iPad: ...
Mon, 28 Jul, 2025 at 12:03 PM
How to Clear Cache on an Android
Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to clear the cache on Android.   To clear the cache on an Androi...
Mon, 28 Jul, 2025 at 2:48 PM
How to Clear Cache on an iPhone
Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to clear the cache on an iPhone.   To clear the cache on an iPho...
Mon, 28 Jul, 2025 at 2:47 PM
1. Terminating Your Company's Board.Vision Account
If your entity decides to cancel its Board.Vision account, all data will be permanently deleted and cannot be recovered. To ensure important records are...
Sun, 20 Jul, 2025 at 4:10 PM
2. What should the Administrator do to Preserve an Entity’s Records when the Entity’s Board.Vision Instance is to be Terminated?
In the event an Entity is terminating its Board.Vision account, we encourage the Administrator to carry out the following steps to preserve the entity's...
Sun, 20 Jul, 2025 at 4:31 PM