After ten failed login attempts, your account will automatically be temporarily blocked. 

Once your account has been blocked, you will receive an email from with the title of 'Account blocked from IP'  

Click on the UNBLOCK link from the email to unblock your Board.Vision account.   

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding weekends and public holidays).