How to Enable Face ID on your iPad

Modified on Wed, 10 Jun at 11:18 AM

Welcome to Board.Vision Tutorials! 


In this tutorial, we will walk you through the steps to enable Face ID on iPad.


To enable Face ID on your iPad:


1) Log in to your Board.Vision account using your registered email address and password.


2) Once you have logged in, you will be directed to your Board Space


3) Depending on your company's settings:

  • If the 4-digit PIN feature is enabled, force close the Board.Vision app.
  • If the 4-digit PIN feature is disabled, simply minimize the Board.Vision app.


Reopen the Board.Vision app.


5) When prompted with "Do you want to allow 'Board.Vision' to use Face ID?", tap OK.


Face ID has now been enabled for your Board.Vision account.


You have successfully enabled Face ID on your Board.Vision account. 


If you had missed the step, you could turn on Face ID for Board.Vision App in your Settings. 

Click here for more information. 


If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.  


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).
 
 

 

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