How to Deactivate an Existing User Group

Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to deactivate an existing User Group.   

Important Note: Board.Vision web app is supported on Google Chrome (version 65.0 and later) and Microsoft Edge (version 87.0 and later).

To deactivate an existing User Group: 

1)  Log in to your Board.Vision account using your registered email address and password. 

2) From the left navigation menu, go to User Groups, and click on the User Group's Name with Active status. 

3) On the View User Group page, click on the Deactivate button.

4) On the "Deactivate User Group" pop-up window, enter the mandatory Reason.

5)  Then, select the following options: 

a) Select how you would like to notify — via Email and/or Push Notification.

b) Under the Notify Members & Executive Assistants section, choose the Business User and his/her PAs if you wish to notify them.

Finally, click Confirm.

Important Note: The Effective Date is set to the date when the Administrator deactivates the User Group and this field is non-editable.

6) Once the User Group has been deactivated successfully, the reason you have entered will be reflected under the Deactivated / Reactivated Reason section on the View User Group page. 

You have completed the tutorial on how to deactivate an existing User Group.

If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.  

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).