How to Reactivate a User Group from the Admin Dashboard

Welcome to Board.Vision Tutorials. In this tutorial, we will walk you through the steps to reactivate a user group from the Admin Dashboard.

Important Note: The Board.Vision web app is optimized and supported for desktop use on Google Chrome (version 65.0 and later) and Microsoft Edge (version 87.0 and later). Please note that this support is intended for desktop environments and is not applicable to mobile devices.

To reactivate a user group from the Admin Dashboard: 

1) Log in to your Board.Vision account using your registered email address and password. 

2) Click on the Go To Admin Dashboard on the 'Company Selection' screen.

3) Once you have clicked on the Go to Admin Dashboard button, you will see the Admin Dashboard screen, and the 'Event Management Dashboard' will be your landing page.

4) Click on the 'User Groups' from the left menu. Then, select the inactive user group from the 'User Group Management Dashboard'. 

5) Click on the Reactivate button at the top right side of the screen.

6) Once you have selected the Reactivate button, a 'Reactivate User Group' pop-up window will appear. 

Select the following options:

a) Notify via Email and/or Push Notification.

Note: Push notifications are alerts that pop up on the user's iPad or phone's screen or notification bar. 

b) Under the Notify Members and Executive Assistants section, select both Business User and his/her PA if you wish to notify them.

Then, click on Confirm.

You have completed the tutorial on how to reactivate a User Group from the Admin Dashboard. 

If you face any issues in completing the steps shown in this tutorial, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).