Access & Login Issues

1. I Forgot My Password
1) Click Forgot Password on the login screen. 2) Then, click on Continue. The system will send you instructions to your email to reset your password....
Sun, 20 Jul, 2025 at 5:35 PM
2. Changing Your Board.Vision Login Email Address
Once your account has been successfully activated, your email address is set as your default login ID in Board.Vision. If you wish to change your email add...
Sun, 20 Jul, 2025 at 5:11 PM
3. Can I Use One Email Account for Multiple Companies?
Yes, Board.Vision allows you to use one email account for multiple entities. This helps you manage various entities on a single platform. If you face an...
Sun, 20 Jul, 2025 at 5:11 PM
4. Error Message 'Oops! Session Timeout. Try re-login again.'
If you encountered the following error message: "Oops! Session Timeout. Try re-login again." when accessing the Board.Vision, it is likely due to ...
Sun, 20 Jul, 2025 at 5:12 PM
5. Error Message 'Wrong email or password'
This error typically occurs due to one of the following reasons: You may have entered an email address that is not registered with Board.Vision. You m...
Sun, 20 Jul, 2025 at 5:31 PM
6. Unable to Login Due to Account Blocked
If you are seeing an error that prevents you from logging in, even though your credentials (email and password) are correct, your account may have been temp...
Sun, 20 Jul, 2025 at 5:36 PM
7. Unable to See Login Screen on iOS or Android Devices
If you tap on the Board.Vision app and see the below screens,  This could be caused by the following: 1) Your mobile Javascript has been switched of...
Sun, 20 Jul, 2025 at 5:36 PM
8. Unable to Sign in to Board.Vision Account Using Face ID on iPhone or iPad
Board.Vision has the Face ID login functionality.  When first time logging into Board.Vision via Face ID supported mobile devices, you will see a prompt...
Thu, 24 Jul, 2025 at 11:05 AM
9. Unable to Sign in to Board.Vision Account Using Touch ID on iPhone or iPad
Board.Vision has the Touch ID login functionality.  When first time logging into Board.Vision via Touch ID supported mobile devices, you will see a prom...
Sun, 20 Jul, 2025 at 5:37 PM
Board.Vision App Unexpectedly Quits, Stops Responding, Won’t Open, or Crashed
Ctrl+Alt+Delete is not just necessary on Windows and other desktop operating systems. Applications can freeze or get stuck in bad states on modern iPhones a...
Sun, 20 Jul, 2025 at 6:33 PM