Board.Vision supports biometric login using Face ID or Touch ID on compatible iPhone and iPad devices. This allows you to sign in quickly without entering your email and password.
First-Time Login Prompt
When logging in for the first time, you may see the following prompt:
“Do you want to allow ‘Board.Vision’ to use Face ID / Touch ID?”
Tap OK to enable biometric login.
If you selected Don’t Allow, you can enable it later in your device settings.
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How to Enable Face ID / Touch ID for Board.Vision
Step 1. Open the Settings app on your iPhone or iPad.
Step 2. Tap Face ID & Passcode or Touch ID & Passcode (depending on your device).
Step 3. Enter your device passcode.
Step 4. Tap Other Apps.
Step 5. Toggle Board.Vision to ON to allow the app to use Face ID or Touch ID for login.
Tip
If biometric login does not work:
Sign in using your email and password.
Re-enable Face ID or Touch ID in the app settings.
Ensure your device biometric authentication is enabled.
If you encounter any issues, please contact the Board.Vision Customer Success Team and we will be happy to assist you.
Email: support@board.vision
Hotline: +65 6909 7100
Operating Hours
Monday – Friday
9:00 AM – 6:00 PM SGT
(Excluding public holidays)
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