Login Screen Not Displaying on iOS or Android Devices

Modified on Tue, 10 Mar at 4:24 PM

If you open the Board.Vision app and the login screen do not appear, it may be caused by one of the following issues.



Possible Causes & Solutions


1. JavaScript is turned off
Ensure that JavaScript is enabled on your device.


2. No network connectivity
Check that your device is connected to the internet.
Turn on Wi-Fi or ensure that mobile data is enabled.


Important

After making the changes above, force quit the Board.Vision app and reopen it for the changes to take effect.


Need Help?
Contact the Board.Vision Customer Success Team:

  • Email: support@board.vision

  • Phone: +65 6909 7100 (Mon–Fri, 9:00 AM–6:00 PM SGT, excluding public holidays)

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