In February 2024, we introduced the Offline Sync function on the iPad, allowing Business Users to conveniently access their Meetings, Approvals, or User Group documents without internet connection. By tapping the Offline Sync button, Business Users can download documents for offline access within the Documents module.
Now, Business Users can also access their Board Space while offline.
Below is a comparison of the previous and current designs for your reference.
Previous Design - When in offline mode, Business Users were restricted to accessing only the Documents module. | ![]() |
Current Design - When in offline mode, Business Users can now access their Board Space and Documents module. | The Board Space screen header will show that you are offline.![]() ![]() |
In offline mode,
1) Users are limited to accessing the Board Space and Documents module.
2) Users will not be able to act on Approvals and Schedules.
3) Users can annotate Meetings, Approvals, and User Group documents and their annotations will be synchronised with the server when the internet connection is restored.
To know more about how to access Meeting documents offline, please check here.
To know more about how to access Approval and Supporting documents offline, please check here.
To know more about how to access User Group documents offline, please check here.
If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).