Troubleshooting
We're always working to resolve problems that you encounter on Board.Vision. If your problem is listed below, we know about it and are working to fix it.
Board.Vision uses multiple providers and phone numbers (e.g. Singtel / Starhub / M1) to send OTP messages for security and redundancy purposes. Irrespectiv...
Wed, 22 Sep, 2021 at 4:50 PM
Board.Vision has the Touch ID login functionality. When first time logging into Board.Vision via Touch ID supported mobile devices, you will see a prom...
Sat, 3 Aug, 2024 at 8:54 PM
Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Cont...
Sat, 3 Aug, 2024 at 8:55 PM
One of the reasons that cause text missing in the document after being uploaded to Board.Vision is because the document you have uploaded is in PDF Form for...
Sat, 3 Aug, 2024 at 8:55 PM
Here are the steps to force-quit a running Board.Vision App for different devices. Laptop and Desktop Ctrl+Alt+Delete is not just necessary on Windows and...
Sat, 3 Aug, 2024 at 8:56 PM
Keyboard issues on iPhones aren’t really uncommon since a fair amount of users come across them after a software update. This specific issue where the keybo...
Sat, 3 Aug, 2024 at 8:59 PM